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Security Supervisor

Job Type: Permanent
Hours of work: 42 hours / week
Salary Range: $31.60 - $39.85 /hr
Posting Date: October 17, 2022
Closing Date: November 7, 2022

Exhibition Place is Canada’s largest entertainment venue, attracting over 5.5 million visitors a year. The 192-acre site is an integral component of Toronto and Ontario’s economy, particularly with respect to conventions, sport, festivals, recreation, culture, and tourism.  Located at Exhibition Place is the award-winning Enercare Centre, Canada’s largest exhibition and convention centre which is now LEED Platinum certified, and Beanfield Centre conference venue which is LEED Silver certified. Since 2004, Exhibition Place has undertaken an environmental stewardship initiative, entitled GREENSmart; which includes the promotion of sustainable development, environmental initiatives, and leading edge green technologies and practices across the site. Our environmental initiatives have resulted in award-winning recognition across North America, such as the Platinum Waste Minimization Award from the Recycling Council of Canada, and have established Exhibition Place as a world leader in energy-efficient technologies.

Our compensation package offers a competitive salary and pay-for-performance incentives. In addition, our total rewards program includes participation in OMERS – defined benefit pension plan, 100% employer paid health & dental plan, long term & short-term disability coverage, professional development opportunities, and tuition reimbursement.

Exhibition Place has adopted a vaccination policy, as a condition of employment all new hires are required to be fully vaccinated and provide proof of vaccination confirmation prior to commencing employment.

Reporting to the Security Manager, the Security Supervisor will oversee the supervision of Security Guards.

Major Responsibilities

• Supervise, schedule and train unionized staff.

• Provide daily instruction and orientation appropriate to ground wide activities.

• Prepare and distribute security event information packages.

• Maintain inventory and distribution of facility keys for events.

• Conduct inspections of Closed Circuit Television and Card Access Security Systems including monitoring proper operation and reporting any trouble-shooting issues.

• Participate in client meetings to provide specialized security information.

• Conduct post occurrence investigations including review of video surveillance, control access locks and interviewing personnel as required; and handle internal inquiries and distribute occurrence reports.

• Monitor grounds/equipment including security & fire to verify state of good repair; and report/monitor maintenance requests for same on a monthly basis.

• Conduct pre-event/show life safety orientation sessions with show management/clients; including fire exits, fire system functions and evacuation procedures.

• Verify accident investigation forms are completed in accordance with incident management procedures.

• Administer Lost & Found program including storage of found items, claimed and unclaimed property.

• In the absence of the Manager, act as initial contact with Toronto Police Services, Toronto Fire Services, and Toronto Emergency Services, and assist as required.

• Perform Security Guard & Manager duties as required during periods of their absence.

Required Qualifications

1. Possess a Certificate in Law Enforcement or in another discipline pertinent to the job function or equivalent combination of education and experience.

2. Possess a Certified Protection Officer and Certified Protection Professional status.

3. Progressive experience in law enforcement or security industry.

4. Experience utilizing software packages (word processing, spreadsheets and electronic mail).

5. Good interpersonal skills with the ability to communicate effectively both verbally and written.

6. Proven customer service skills.

7. Ability to successfully pass the Municipal Law Enforcement Officer certification.

8. Must possess a valid full G Class Ontario driver’s license.

9. Ability to supervise staff in a security services environment.

10. Ability to work on a rotating shift, 12 hours in length including days, evenings, weekends and holidays, as required to support operational requirements.

11. Demonstrated knowledge of security operations and emergency / evacuation procedures.

Vaccination:

All Exhibition Place employees are required to be fully vaccinated as a condition of hire in accordance with the Exhibition Place Vaccination Policy.

Diversity, Equity, and Inclusion:

Exhibition Place is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the public and the communities in which we live and serve.

Accommodation:

If you are an individual who requires accommodation to apply to this position due to disability under the Ontario Human Rights Code, please email us quoting the job title and closing date. Exhibition Place is committed to providing Code-protection accommodation throughout its hiring process.

We thank all applicants for their interest in this opportunity. However, only those selected for an interview will be contacted.

Security Supervisor

At Exhibition Place, we strive to be a model of public service excellence through the ongoing effort and commitment of employees.

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